Číšník/číšnice

Responsibilities:

• Provide excellent customer services that promote satisfaction
• Greet customers and present menu
• Make recommendations or share additional information upon request
• Take and serve food/drinks orders and up-sell any additional products
• Making sure that glassware and cutlery are spotlessly clean
• Arrange tables setting and maintain tables clean and tidy
• Check products for quality and correct any problems that prevent customers from enjoying their meal/drink
• Deliver checks and collect payment or have the tickets signed as the case may be
• Cooperate with all serving and kitchen staff
• Follow all relevant health and safety rules/regulations and all customer service guidelines
• Perform any other duties that may be assigned by the supervisor

Requirements:

• Proven work experience as waiter/waitress
• Knowledge of English language
• Ability to develop constructive working and interpersonal relationship with colleagues and customers
• Problem solving and decision making skills
• Service orientation and organizational skills
• Hand on experience with cash register and any ordering informational system
• Active listening and effective communication competences
• Good physical condition
• High school diploma; food safety training will be considered a plus

Additional information: Black close toes shoes (not athletic style), black long trousers, white shirt are required.